Registered Charity No. 1077936
trustees@jubileetrust.org +44 20 3086 9399 [Press 3]

Safeguarding Policy

Our commitment to protecting children, young people and adults at risk.

The Jubilee Trust is committed to safeguarding and promoting the welfare of all children, young people, and adults at risk with whom we work or come into contact. We believe that everyone has the right to be safe and protected from abuse, harm, and neglect, regardless of age, disability, gender, racial background, religious belief, sexual orientation, or identity.

We recognise our moral and legal responsibility to provide a safe environment and to take all reasonable steps to protect individuals from harm. All concerns and allegations of abuse will be taken seriously and responded to appropriately.

Effective Date: 3 April 2026

Scope and Application

This policy applies to:

  1. All employees, whether full-time, part-time, or temporary
  2. Board members, trustees, and governors
  3. Volunteers and interns
  4. Contractors and consultants
  5. Agency staff and secondees
  6. Anyone working on behalf of The Jubilee Trust

Key Definitions

  1. Child/Young Person — Any person under the age of 18 years.
  2. Adult at Risk — A person aged 18 or over who may be unable to take care of themselves or protect themselves from harm or exploitation due to factors including age, illness, disability, mental health condition, or other circumstances.
  3. Safeguarding — The actions taken to promote the welfare of children and adults at risk and protect them from harm.
  4. Abuse — A form of maltreatment of a child or adult. Someone may abuse by inflicting harm or by failing to act to prevent harm.

Types of Abuse

We recognise the following categories of abuse:

  1. Physical Abuse — A form of abuse which may involve hitting, shaking, throwing, poisoning, burning, scalding, drowning, suffocating, or otherwise causing physical harm. Physical harm may also be caused when a parent or carer fabricates symptoms or deliberately induces illness.
  2. Emotional/Psychological Abuse — The persistent emotional maltreatment that impacts a person’s emotional development. This may include conveying that they are worthless, unloved, or inadequate; imposing inappropriate expectations; causing frequent fear or distress; exploitation or corruption; or preventing normal social interaction.
  3. Sexual Abuse — Involves forcing or enticing an individual to take part in sexual activities, whether or not they are aware of what is happening. This includes contact abuse and non-contact abuse such as voyeurism, exposure, involvement in pornography, or online abuse.
  4. Neglect — The persistent failure to meet basic physical and/or psychological needs, likely to result in serious impairment of health or development. This includes failure to provide adequate food, clothing, shelter, supervision, medical care, or emotional nurture.
  5. Financial/Material Abuse — Including theft, fraud, exploitation, pressure in connection with wills, property, or financial transactions; misuse or misappropriation of money, property, or benefits.
  6. Discriminatory Abuse — Abuse based on a person’s race, sex, disability, religion, age, sexual orientation, or any other protected characteristic. This includes harassment, slurs, or unfair treatment.
  7. Organisational/Institutional Abuse — Neglect or poor practice within an organisation. This may include poor care standards, inadequate staffing, or a culture that enables abuse.
  8. Modern Slavery — Including human trafficking, forced labour, domestic servitude, sexual exploitation, or debt bondage.
  9. Self-Neglect — Neglecting to care for one’s personal hygiene, health, or surroundings. This includes hoarding.

Recognising Signs of Abuse

Potential signs of abuse include (but are not limited to):

  1. Unexplained injuries, bruises, or marks
  2. Changes in behaviour or mood
  3. Withdrawal or fearfulness
  4. Inappropriate sexual behaviour or knowledge
  5. Poor hygiene or sudden weight loss
  6. Reluctance to go home or be with certain people
  7. Signs of self-harm
  8. Unexplained gifts or money
  9. Secretive online activity

The presence of these signs does not necessarily mean abuse has occurred, but they should prompt further enquiry.

Reporting Safeguarding Concerns

If you have a safeguarding concern, you should report it immediately. Do not delay.

In an emergency where someone is in immediate danger:
Call emergency services immediately — 999 (UK), 911 (US), 112 (EU), or your local emergency number.

For non-emergency concerns:

  1. Confidential Disclosure Platform — Submit a confidential report online
  2. Email — trustees@jubileetrust.org
  3. Report to the Designated Safeguarding Lead
  4. Report to your line manager

When reporting, include:

  1. The child or adult’s name, age, and address (if known)
  2. The nature of your concern
  3. What you have observed or been told
  4. When and where incidents occurred
  5. Any immediate risks
  6. Actions already taken

External Safeguarding Support

The Jubilee Trust has partnered with Digital Alibi Inc. to provide independent, external safeguarding support. Digital Alibi provides a comprehensive accountability framework that includes secure whistleblowing channels, background screening, governance tools, and safeguarding technology designed to protect vulnerable individuals and uphold organisational transparency.

As part of this partnership, The Jubilee Trust uses Digital Alibi’s Confidential Disclosure Platform (CDP), which allows anyone to report a safeguarding concern securely and, if they choose, anonymously. Each disclosure receives a unique case reference for secure tracking, and reporters can communicate with the Trust through a confidential two-way channel without revealing their identity.

The CDP is accessible via the “Report a Safeguarding Concern” button on every page of this website, or directly at:

  1. cdp.digitalalibi.me/widget/?org=the-jubilee-trust

Digital Alibi Inc. acts as an independent intermediary, providing a secure buffer between the reporter and the organisation. This ensures that concerns can be raised safely and without fear of reprisal.

Responding to Disclosures

If someone discloses abuse to you:

  1. Listen carefully and take what they say seriously
  2. Remain calm and reassuring
  3. Tell them they were right to tell you
  4. Do not promise confidentiality — explain you may need to share information
  5. Do not ask leading questions or investigate yourself
  6. Do not make promises you cannot keep
  7. Record what was said as soon as possible using their words
  8. Report immediately following organisational procedures

Investigation and Referral

Upon receiving a safeguarding concern, we will:

  1. Take immediate action to ensure safety if anyone is at risk
  2. Record the concern accurately and factually
  3. Notify the Designated Safeguarding Lead
  4. Make referrals to appropriate statutory agencies where required
  5. Cooperate fully with external investigations
  6. Maintain strict confidentiality on a need-to-know basis

Referrals may be made to:

  1. Local Authority Children’s Services / Child Protection Services
  2. Adult Social Care / Adult Protective Services
  3. Police (where a crime may have been committed)
  4. Local Safeguarding Partnership / Board
  5. Other relevant regulatory bodies

Confidentiality and Information Sharing

Safeguarding information will be shared only on a need-to-know basis. However, the welfare of the child or adult at risk is paramount. Information may be shared with statutory agencies without consent where necessary to protect someone from harm.

Safer Recruitment

The Jubilee Trust is committed to safer recruitment practices including:

  1. Clear role descriptions with safeguarding responsibilities
  2. Rigorous application and interview processes
  3. Appropriate background checks and references
  4. Verification of identity and qualifications
  5. Probationary periods with ongoing supervision

Training and Awareness

All staff and volunteers will receive safeguarding training appropriate to their role, including:

  1. Induction training on safeguarding policies and procedures
  2. Regular refresher training (at least annually)
  3. Specialist training for designated safeguarding roles

Training records will be maintained and monitored.

Code of Conduct

All staff and volunteers must:

  1. Treat all individuals with dignity and respect
  2. Avoid being alone with a child or vulnerable adult wherever possible
  3. Be aware of situations that may present risks
  4. Report any concerns immediately
  5. Maintain appropriate professional boundaries
  6. Never engage in inappropriate physical contact
  7. Never use inappropriate language or make inappropriate comments

Policy Review

This policy will be reviewed annually or following any significant incident, change in legislation, or identified learning opportunity.

Version 1.0 · Effective: 3 April 2026
The Jubilee Trust · Charity No. 1077936

This document should be reviewed and adapted to comply with applicable local laws and regulations.